Privacy Policy

Effective Date: July 29, 2026

Your privacy is important to us. This Privacy Policy explains how SPCN collects, uses, and protects your information.

1. Information We Collect

2. How We Use Information

We use collected information to:

• Provide and improve our directory services
• Respond to inquiries and support requests
• Send updates, newsletters, or marketing (if you opt in)
• Maintain site security and prevent fraud

3. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who help operate the Site (e.g., hosting, analytics)
• Legal authorities if required by law
• Third-party advertisers or sponsors (in aggregated or anonymized form only)

Provider relationships: We may have paid relationships with certain providers. Some listings are marked as "Sponsored" to indicate that a provider pays for enhanced visibility. Sponsorship does not constitute a recommendation or endorsement. When you submit a lead or use a matching service, we may present you with a list of providers that appear to match your needs. You choose which providers, if any, may receive your information and contact you. We do not sell your information to third parties for their own marketing unrelated to your request.

4. Health-Related Information & Your Health Data Rights

Our lead and matching forms do not ask about your child's diagnoses, conditions, or health-related needs. Current forms collect only your contact details, your child's age, your location, your timeline, and service preferences such as session format and funding. Some state laws, including Washington's My Health My Data Act and comparable laws in Nevada and Connecticut, treat health-related information as "consumer health data." We want to be clear about how we handle it.

• We do not ask for it. We do not ask for diagnoses, medical records, treatment history, or clinical notes.
• We never sell it. We do not sell consumer health data, and we do not share it with advertisers, data brokers, or any third party for their own marketing.
• Earlier submissions. Earlier versions of our forms included optional checkbox categories about a child's needs. If you submitted those selections in the past, we keep them only to service your original request, and the rights below apply to them.
• Information you volunteer. If you choose to share health-related details with us directly (for example, by phone or email), we use them only to help with your request, and the rights below apply to them.

Your rights. You may ask us to confirm what health-related information we hold about you, request a copy of it, withdraw your consent to our collection or sharing of it, or ask us to delete it. To exercise any of these rights, email admin@specialneedsusa.com with the subject line "Health Data Request." We will respond within the timeframe required by applicable law. We will not deny you service or charge you a different price for exercising these rights.

We are not a HIPAA covered entity. SPCN is an advertising platform, not a healthcare provider, health plan, or healthcare clearinghouse. The information you give us is not protected health information under HIPAA, and no business associate agreement is required between you and SPCN. Information you later share directly with a provider is governed by that provider's own privacy practices, not ours.

5. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have rights to:

• Access, correct, or delete your data
• Opt out of data collection or marketing communications
• Request data portability

6. Data Security

We take reasonable measures to protect your information, but no online system is 100% secure.

7. Children's Privacy

Our Site is intended for use by adults. We do not knowingly collect information from children under 13 (or the applicable age of consent in your region).

8. Updates

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

9. Contact Us

For any questions about this Privacy Policy or Terms of Service, please contact us at: 📧 admin@specialneedsusa.com